FAQs about BRITA consumer products

We advise you to always follow the recommendations of your water supplier.

No, the BRITA water filter replacement indicators are provided with a battery inside.

Simply press and hold the start button on the lid until four bars appear on the display and flash twice. Now BRITA MEMO will start the countdown. The flashing dot in the display's bottom right-hand corner indicates BRITA MEMO is working. The number of bars on the display indicates the remaining lifetime of the cartridge in weeks, with one bar disappearing each week.

You should replace your filter cartridge at least every four weeks. That way you'll enjoy optimum performance from your BRITA cartridge.

The Cool version is designed to fit in the fridge door, while XL size provides you with a larger capacity for filtered water.  

Yes, most of our jugs are dishwasher-safe up to 50°C. Alternatively, you can wash your BRITA water filter jug by hand using warm, soapy water and a sponge. Please see the instruction manual for more information.

The following BRITA products/components are not dishwasher safe. Please clean as described in the instruction manual:

• BRITA Fun
• BRITA Flow
• BRITA water filter Jug Lids containing BRITA Memo

BRITA MEMO, METER and Smart Light: remove from the lid before placing lid in the dishwasher

Simply press the LED button on the lid to see the current filter status. Each time you use the water filter, BRITA Smart Light tells you the cartridge's status with its coloured flashing lights.

Regularly clean your products by hand using a mild detergent or in the dishwasher (max. 50°C). Disassemble the unit if using a dishwasher.

Before cleaning, remove the BRITA MicroDisc and store it on a clean surface. We recommend placing the BRITA MicroDisc in a clean cup every week and pouring boiling water over it. If the BRITA MicroDisc floats to the surface, hold it down with a spoon. After five minutes soaking, remove it and reinstall it making sure your hands are clean when touching the filter system.

No. BRITA water filter systems are designed for use only with municipally treated tap water or with water from private supplies that has been approved safe to drink.

No, freezing your BRITA water filter bottle may damage parts of the bottle or the BRITA MicroDisc.

Your BRITA water filter bottle is designed for mains treated tap water only. Since it filters while you drink, anything you would add to the water like juices, tea or fruits would be filtered before you drink it. This would influence the taste of the drink and might impair the filter and its hygiene.

The lifetime of a A 1000 filter cartridge depends on your individual water consumption. It lasts up to 6 months. Look at the cartridge's status indicator to see when to change your filter cartridge.

BRITA waterbars can be retrofitted to fit most sinks or worktops and require just one standard 35 mm hole. No additional plumbing or holes needed. The filter cartridge is small and does not require much space under the sink. It can be installed horizontally or vertically.

Yes. All BRITA waterbars come with a two-year warranty for material defects and functional errors that can be traced to faults in production or construction. By registering your BRITA product you receive a free warranty extension to a total of three years.

This applies to products currently sold by BRITA only.

Yes. BRITA waterbars are easy to install and instructions are provided with product. For best results, we recommend using a professional plumber.

Yes. It's quick and easy to do. Simply follow these four steps:

1. Unlock the cartridge using the two blue levers on the sides of cartridge head. No need to turn off your mains water: there is an automatic shut off valve in the cartridge head.
2. Release the pressure using the flush valve. After doing so, remember to close the valve again.
3. Pull out the old cartridge and replace with a new one.
4. Lock the cartridge in place.

The ON TAP water filter can only filter out bacteria if used with the ON TAP V-MF water filter  cartridge. The cartridge filters out 99.99% of all bacteria that are > 0.5 µm. 

We recommend cleaning when the water filter cartridge is changed. For this, follow the opposite sequence for the filter system from when it was installed on the dispensing tap.

• Rinse the housing with unfiltered mains water. Do not use any cleaning agents, thinners or alcohol to clean the surface. Clean the exterior with a sponge moistened with a mild detergent.  Abrasive detergents or chrome polish can damage the surface.
• Use a clean toothbrush to clean the unfiltered nozzle and rinse away all the impurities under running water. Then wipe with a clean cloth.
• Do not clean the ON TAP or any of its parts in the dishwasher.

Press the Reset button on the left side of the ON TAP Pro V-MF water filter for a few seconds, in order to reset the display.

The filters can be fitted crosswise and are compatible with the following systems:
ON TAP Pro V-MF and ON TAP HF (earlier versions with a digital display).

The filters are not compatible with ON TAP water filter versions from before 2019.

5 adapters are included in the delivery of the ON TAP water filter, which fit most standard kitchen taps.
2 x adapters for taps with internal female screw heads, 22 mm diameter
1 x adapter for taps with external male screw heads, 23 mm diameter
1 x adapter for taps with external male screw heads, 24 mm diameter
1 x universal adapter for outlet lengths of at least 15 mm and 15 to 25 mm diameter

The battery included as standard (CR 2032) is intended for the digital display and before it is used the sticker on the surface must be removed for it to be activated. We recommend changing the batteries every 12 months.

Yes. The ON TAP water filter is tested and certified under working conditions between 0.7 and 3.5 bar. 0.7 bar is the minimum water pressure for optimal product performance.

No. The ON TAP water filter contains a special ion exchange fleece that filters heavy metals such as lead. Limescale, on the other hand, is not filtered.

It is only possible to filter cold water between 5°C and 23°C. Otherwise the water filter cartridge and/or its various parts could be damaged.

Please call our customer service for information about where to buy the cartridge for the old BRITA On Tap. You can find the phone number below in the footer of the website.

The filter lasts up to 600 litres (approx. 4 months, depending on usage) and can be exchanged in no time. The digital display shows remaining filter capacity.

Please do not use with hot water.

Yes, the BRITA LARQ filter removes unpleasant odours and flavors from your water.

Yes, minerals are retained with the BRITA LARQ filter. It was developed to filter out unwanted substances (e.g. chlorine or microparticles) and ensure that minerals (e.g. calcium and magnesium) are retained.

The BRITA LARQ filter features activated carbon, a blend of granulated carbon and carbon fibre, which effectively reduces PFAS*, chlorine, and trace impurities such as certain pesticides, herbicides, and hormones** ***.

*PFAS such as PFOS/PFOA (forever chemicals). Tested in reference to NSF/ANSI 53.
**Tested in reference to NSF/ANSI 42, 53 & 401 standards
***As far as contained in tap water

UVC refers to ultraviolet-C radiation, which is a type of ultraviolet (UV) light.
The C refers to the ultraviolet light with shorter wavelength and higher energy compared to UVA and UVB radiation.

UVC light is known for its germicidal properties, making it effective for disinfection purposes. It can kill or inactivate microorganisms like bacteria and viruses by damaging their DNA or RNA, making it useful in various applications such as water purification, air sterilisation and surface disinfection.

The cap has a built-in sensor for hydration tracking. After filling the bottle and screwing on the cap, place the bottle on a flat table. The cap will glow a white light indicating that a measurement has been taken; this can take up to 5 seconds after placing it on the table.
Hydration tracking works best with cold or room-temperature liquids. Hot liquids will fog up the sensors and tracking will not be accurate.

UV-C refers to ultraviolet-C radiation, which is a type of ultraviolet (UV) light. The C refers to the ultraviolet light with shorter wavelength and higher energy compared to UVA and UVB radiation. UV-C light is known for its germicidal properties, making it effective for disinfection purposes. It can kill or inactivate microorganisms like bacteria and viruses by damaging their DNA or RNA, making it useful in various applications such as water purification, air sterilization and surface disinfection. The high quality of the PureVis UV-C LED in the BRITA LARQ iQ bottle ensures 99.99% of bacteria in the water are eliminated. It has been tested and certified by the IWW, a German institute for water research.

1. Charging the bottle

Connect the included USB-C charging cable. Once the cap lights up, the BRITA LARQ iQ bottle is activated. The battery is fully charged when the green light stays on continuously.

2. Downloading the BRITA app

Follow the instructions in the app and set up your personal drinking profile.

3. Cleaning & hygiene

Using a mild detergent, clean the bottle cap and straw (including adapter) before first use. Repeat the process every week. Rinse the bottle with warm soapy water at least once a month, for example while the cap is charging. The bottle cap is not dishwasher-safe.

4. First use of the filter

• Hold the filter under cold running water for 10 seconds.
• Insert the filter into the housing with the opening facing the straw.
• Close and tighten the lower part of the housing, attach the straw to the cap using the adapter.
• Observe the maximum water filling level to ensure optimal performance. The bottle is not suitable for use with hot water.

The BRITA app supports the following devices/operating systems:

• iOS (iPhone): iOS 17.0 or higher; all iPhone models that can run this iOS version
• Android: all Android devices with Android 10 or higher

Google Health integration is currently not available.

Yes. Open the Apple Health app → Profile → Apps → BRITA → Allow access.

The app is available in several languages.
The default language follows your phone settings. The language cannot be changed inside the app.

The following points ensure and show you that hydration tracking is being performed on your BRITA LARQ iQ Bottle:

The LED ring lights up to indicate that a measurement has been taken.
Your bottle must be placed on a flat surface for approx. 2-5 seconds after each measurement, after filling and drinking. The lid must be closed.
Opening and closing the lid triggers a measurement.
If your drink amount is too little, you will need to drink several times. Once a minimum amount has been reached, everything is transferred to your hydration dashboard.

The cap has a built-in sensor for hydration tracking. After filling the bottle and screwing on the cap, place the bottle on a flat table. The cap will glow a white light indicating that a measurement has been taken; this can take up to 5 seconds after placing it on the table.
Hydration tracking works best with cold or room-temperature liquids. Hot liquids will fog up the sensors and tracking will not be accurate.

Users can request deletion of their myBRITA account via the app profile section by selecting “Delete account”.
Because deletion is handled externally, the app itself does not process or store any user data related to the deletion request.
To complete the account deletion, users must send an email to:
appdatapolicy@brita.net

Do NOT connect your smartphone and the bottle cap via iOS Bluetooth. The app will search for the bottle and connect automatically.
Make sure your bottle is the ONLY unconnected active BRITA LARQ iQ bottle within range. At this point, the app does not know which bottle is yours and will connect to the first bottle it detects. Once your account is connected to a bottle, the app will always automatically connect to this bottle when the app is opened and the bottle is within range.
The app remains connected to the bottle even in the background. If you want to disconnect, close the app.
Each bottle can only be connected to one device / one app at a time.
The bottle can be identified in Bluetooth devices by the name format LARQ_xxxxxxxx (e.g. LARQ_IDiZS0u7EUu).

Always well hydrated – with the BRITA LARQ iQ bottle and the BRITA App. Track your water intake in real time and set personal drinking goals.

Tracking: The BRITA LARQ iQ bottle tracks your water intake and stores it in the app. You can manually add coffee, tea, or other drinks to reach your hydration goal. Check your progress in the app at any time and establish better drinking habits!

Filtration:  Keep track of your filter status and replace it in time.

Reminders: The light ring on the bottle reminds you automatically within your selected time window if you haven’t drunk from your bottle.

Shop: Access the BRITA shop directly from the app menu to easily order new filters and accessories.